Volunteer Fundraising Assistant

Neuroblastoma UK is at key point of growth and is looking to appoint a volunteer Fundraising Assistant to support the Fundraising and Marketing Manager to grow the charity’s income across all areas.

This is a fantastic opportunity to gain valuable fundraising experience within a small but ambitious charity. The role will be based in Borough, London SE1 (10 mins from London Bridge). Reasonable travel and lunch expenses will be paid.

We are looking for someone to start as soon as possible, but ideally early July at the latest. Please get in touch by email to find out more about this role.

Reporting to: Fundraising & Marketing Manager

Hours: 1-2 days per week (weekdays, flexible hours)

Expenses: Travel & lunch costs paid

Established in 1982, the charity raises vital funds for research into treatments for neuroblastoma, a rare and aggressive cancer that mostly affects babies and children under five years old.

We are a small, friendly and supportive team looking for someone who can dedicate a few hours each week to undertake administrative and fundraising tasks that really will make a huge difference to the income we are able to raise as an organisation.

For the right person, we can be really flexible about hours worked and how long you want to volunteer with us.

Responsibilities

  • Communicating with supporters who are raising money for the charity;  ensuring that they feel valued and supported, and that they have all the materials they need to fundraise

  • Monitoring email inboxes and responding to queries from supporters by email and telephone

  • Ensuring all our supporters are thanked in an efficient and supporter-centric way

  • Liaising with challenge event suppliers

  • Maintaining accurate records and entering supporter details onto our database

  • Adhoc administrative support to the Communications Manager

  • General office duties such as post, photocopying, booking rooms etc

About you

Essential:

  • Good communications skills, including the ability to write accurately, and an excellent telephone manner

  • Organised and efficient, and able to respond to queries in a timely  manner

  • Able to use own initiative

  • Sympathetic to the aims of the charity and with an empathetic nature

  • PC skills, including email and spreadsheets